FashionPlaytes is an online fashion community for girls who love to design their own clothes and accessories. The best part is that you can actually order your designs online and have your custom clothes and accessories shipped right to you! As a FashionPlaytes designer, you can create your own personal brand and fashion collection. We want to give you everything you need to become the ultimate designer, so we have tons of embellishments and a tool that lets you customize your own label!

FashionPlaytes is a free site. You can design as many outfits as you like, and you also have the option to purchase anything you create.

FashionPlaytes is designed for girls ages 5-12 but can be used by anyone who loves fashion, no matter how old! Our sizes range from small to extra large, targeting most girls 5-12. It’s a great project to do with a parent, friend or relative.

Use our size chart to see which size will fit. Our garments are made out of a cotton/spandex fabric with a little give. If you are between sizes, we recommend you order a size larger. Please be sure to check our size chart before purchase because there are no returns.

The fabric swatches and embellishments that you see on our website are representations of the garment colors and the embellishments. The colors and tones that you see on your screen may vary slightly from the physical product depending on the ambient light in the room, the tilt of your monitor, and color and contrast settings of your computer. We’ve added a description of the color to help guide your decisions. Every effort has been made to ensure that our color swatches and embellishments are color balanced correctly and show fabrics and embellishments as they appear in person. If you have any questions, please contact us at customercare@fashionplaytes.com.

Garments with applied graphics, appliqués and rhinestone transfers should be washed inside out with like color garments. Bleaching is not recommended. Tumble dry at low heat. Do not iron on any garments with special applications.

You can contact us at any time. We always love to hear your feedback and questions.

Via Email:
customercare@fashionplaytes.com

Via Telephone:
1-800-277-2318 (M-F 9am – 5pm EST).

Via Postal Mail:
Customer Care
FashionPlaytes, Inc.
500 Cummings Center,
Suite 4100
Beverly, MA 01915

Club Z is our cool online community where girls get to tell people what they really think about the things that matter in their world, like fashion, pets, school, phones, and more! And yes — people will be listening to what all the girls have to say. The best part? The more the girls participate in our fun online challenges and quizzes, the more awesome rewards she’ll get! >> Read more about Club Z on our blog for parents.

You will receive your gift certificate instantly via email or you can print the gift certificate directly from our site once your purchase is complete. NOTE: If you do not receive your gift certificate email shortly after your order is complete, please check your spam folder.

Your gift certificate has no expiration.

No. Click on the “Checkout As Guest” button during the payment process to purchase your gift certificate.

Your gift certificate is good for all merchandise and embellishments on FashionPlaytes.com. It will also cover our $6 flat shipping fee. You cannot redeem your gift certificate to purchase additional gift certificates.

FashionPlaytes is dedicated to providing a safe, fun and creative online experience for our young designers. We do not permit any communication at this time between Designers on our site except when an email is sent from one Designer to a friend or family member to share their designs. The Designers identities are always protected by their unique user names. We are a tween and parent friendly company working to ensure privacy and security issues are managed correctly. If you have more questions, please review our privacy policy.

When you joined, we asked you a question that only you can answer. During login, if you select “Forget password”, we will ask for your nickname and to answer the question that you picked. If you answer correctly, you can reset your password. This will allow you to login.

We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information. When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. SSL is active if you see an unbroken key or a closed lock (depending upon your browser). To double-check for security, look at the URL or location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.” If for any reason you cannot access the secure server, or if you’re not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at the number listed in the last question of the Shipping section entitled “What if my question is not listed here?”

We neither sell nor share your information with outside companies or third parties. When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information. Read more information about our Privacy Policy.

FashionPlaytes accepts payment from MasterCard, Visa, American Express, Discover and PayPal. All purchases are billed to your credit card upon placement of your order online.

As garments are custom made just for you, we cannot accept returns, so please make sure you check your order carefully prior to purchase. We strive to show a close representation of the garment you will receive in the mail. Of course, if there is a quality issue, we will happily honor a return. For more about our return policy, click here.

US Orders: creating your custom garment takes 7-10 business days. Shipping time to most areas is within 3-5 days.

Canadian Orders: You should receive your order within 4-5 weeks.

US Orders: Shipping fees vary based on the total value of your order. However, free shipping is offered on orders over $150. Expedited shipping is available for an additional fee.

Canadian Orders: Shipping to Canada is offered for a flat rate fee of $30.

FashionPlaytes currently ships to the US and Canada. We hope to expand our shipping options to more international destinations in the future.

NOTE TO INTERNATIONAL BUYERS: FashionPlaytes does not recommend the use of third party services for your shipping or billing address. FashionPlaytes cannot guarantee or track packages that are sent to such third party providers.