Return Policy, Colors & Tones, Fabric Information

Return Policy

Your custom garment is made just for you. Please make sure you check your order carefully prior to purchase. We strive to show a close representation of the garment you will receive in the mail, but slight variations in color may occur.

Of course, if there is a quality issue, we will happily honor your return for refund or replacement within 30 days of receipt. Just contact us at returns@fashionplaytes.com or 1-800-277-2318.

Gift certificates are non-refundable.

Colors & Tones of Fabrics and Embellishments Online

The fabric swatches and embellishments that you see on our website are representations of the garment colors and the embellishments. The colors and tones that you see on your screen may vary slightly from the physical product depending on the ambient light in the room the tilt of your monitor, and color and contrast settings of your computer. We’ve added a description of the color to help guide your decisions. Every effort has been made to ensure that our color swatches and embellishments are color balanced correctly and show fabrics and embellishments as they appear in person.

Since custom orders are non-returnable and because we want you to be completely satisfied with your purchase of a custom-designed Fashion Playtes garment, we urge you to contact us if you have any questions at all regarding any of the fabrics, colors, and embellishments or are unsure of any aspect of your garment. Our web specialist can be reached by phone at 1-800-277-2318 or emailed at customercare@fashionplaytes.com and would be more than happy to help answer your questions and ensure your satisfaction.

Fabric Quality and Information

Most Fashion Playtes’ garments are cotton-jersey fabric comprised of 95% cotton and 5% spandex to allow for a flexible fit with a little give. We also offer denim garments and a sackpack, comprised of 100% cotton. Our knit garments are created for Fashion Playtes from luxury weight, pre-washed fabric. If you are between sizes, we recommend that you order a size larger, to allow for room to grow.

We think you’ll find our quality is exceptional. Our garments are customized here in the United States.